Five Rules for Effective Listening

Here are 5 fundamental rules for effective listening. As Stephen R. Covey once said, “Most people do not listen with the intent to understand; they listen with the intent to reply.”  For anyone in business, (and we add ‘especially in family business’) feeling like your voice isn’t being heard is a motivational killer. Here’s what […]

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In between The Peer Alliance forum meetings, we hold interim video conference calls.  Forum members provide updates to one another and insight into current opportunities and challenges. In a recent call, we talked about a paradox of leadership- “Benevolent Dictator” vs. “Consensus Builder.”  The former can certainly be effective and efficient, yet can also build […]

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Is an Apology Enough?

Disagreements and arguments between family members are inevitable.  Disagreements and arguments between family members who work together are “more so.”  Standard protocol for resolution is an apology.  Sometimes it’s an expression of regret for having had the argument; sometimes it’s an admission of guilt.  But that’s not where an apology needs to end.  There’s one […]

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