STEMMING THE EPIDEMIC OF ENTITLEMENT

Webster’s describes entitlement as  “the belief that one is deserving of  certain privileges.”  But when it comes to family businesses, a sense of entitlement is more than feeling “owed” or “deserving,” it’s about expectation as well. Indeed, usually the problem isn’t the feeling of entitlement; it’s how family members act, and how such actions are […]

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TO LEAVE OR NOT TO LEAVE?

Matt’s having problems with his boss, and it’s gotten so bad he’s considering quitting his job and looking elsewhere. He’d been put in charge of a new division, but it’s foundering, and he feels that he’s getting blamed unfairly for its failure. He sees the business suffering because of high overhead, partly because his boss […]

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Whose Rules Are They, Anyway?

It was a familiar, sour start to the business day: Dad calling his son and second-in-command, Richard, onto the carpet for being late to work yet again. What kind of example was he setting for the other employees? What if everyone just came in when they wanted to? Dad’s there early every morning, and Richard […]

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Don’t Wait to Be Asked: Lead

Guest Post from Kellogg Insight Ask people what they would change about their organizations, and you are likely to get an earful. The company website is clunky; it’s past time to rethink that tired growth strategy; and why oh why does the sales team continue to neglect potential customers in South America? Someone should really […]

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Am I My Uncle’s Keeper?

Jeffrey: Okay, Dad, so he’s your brother. But does that mean we have to put up with his inferior work and his erratic schedule that we would never tolerate from anyone else? And, for what he’s making, we could replace him with two people, both more productive..   Dad: Look, Jeffrey, Harry is my brother […]

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